GIG Egypt - Motor Insurance Claims

Motor Insurance

Fill the Claim Form

Language: English العربية

Frequently asked questions

I had an accident, what should I do?

Through call center or send a notification of theaccident, including a contact person’s number, a description of the accident,the accident location, the insured person’s name, and the policy number.

What are the ways to notify about the accident??

By phone – mail –email – message.

What are the inspection procedures?

The accident scene mustremain unchanged until the inspection is carried out by the expert or one ofthe company’s inspectors.

What legal documents are required?

· Police report

· Prosecution decision

· Forensic lab report

· Investigation report from the police

How do I obtain the police report?

From the police station orthe public prosecution office.

How do I obtain the prosecution decision?

If the prosecution refuses,you can get an official letter from the company addressed to the prosecutionand receive their response with the required decision.

What documents are needed to file a claim for compensation?

· Price offers

· After approval, proceed with purchase, repair,or replacement

· Approved electronic invoices

· Detailed claim letter outlining the losses

· Any other supporting documents like technical reports

How do I submit the documents?

At the claims department orany of the company’s branches.

How do I follow up on receiving the compensation check?

Through the hotline.

Motor Insurance Claims

Fill the Claim Form

Full Name

Email Address

Phone Number

Incident Date

Incident Location

Policy Number

Description